Welcome to our refunds policy page – please note this is specifically for our parents only.
Deposits for paying events
All deposits are non-refundable UNLESS another Rainbow/Brownie/Guide takes the place and pays her deposit. This is simply because your deposit would have already been spent on resources, crafts, activities etc.
Deposits for free events
Deposits taken for free day trips will be returned on the day of the event IF the turns up. No shows at such free events will result in NON RETURN of deposit. Again, simply because the deposit would have been used to pay for an entry ticket or fee which in turn will be non-refundable from the venue provider.
Consent forms & website events
The consent forms and list of events on this website, will also include a cut off date for refunds. Please make sure you read through carefully before paying and committing to an event.
Refund policy examples
Trampolining – Monies
50% of the total amount is non-refundable. IF another girl takes the place, a refund of the balance paid and deposit is possible.
If another Rainbow/Brownie/Guide does not take the place – no refund
Pantomime
IF another girl takes the place, a refund of the balance paid and deposit is possible.
After 1st October, if another girl does not take the place only 50% will be refunded.
After 1st November – No refund possible